Privacy Policy
Last Updated: December 18, 2024
1. Introduction
This Privacy Policy describes how MaYH, Inc. (“MaYH,” “we,” “our,” or “us”) collects, uses, stores, and protects personal data and business information in the course of providing our business-to-business (B2B) services. We are committed to protecting the privacy and security of our clients, employees, and business partners in accordance with applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and industry standards such as SOC 2.
2. Scope
This policy applies to all personal data and business information processed by MaYH in the course of our business operations, including:
- Client business contact information
- Employee and contractor data
- Vendor and partner information
- Data processed on behalf of our clients
3. Data Collection and Use
3.1 Types of Data We Collect
Business Contact Information:
- Names and job titles
- Business email addresses and phone numbers
- Company addresses and other business contact details
- Professional credentials and qualifications
Client Account Information:
- Account credentials
- Usage data and logs
- Service configuration data
- Technical support information
Employee and Contractor Data:
- Employment-related personal information
- Professional qualifications and experience
- Contact details
- Payment and tax-related information
3.2 Purposes of Processing
We process personal data for the following purposes:
- Providing and maintaining our services
- Managing client relationships and communications
- Processing transactions and payments
- Providing technical support and customer service
- Ensuring security and preventing fraud
- Meeting legal and regulatory obligations
- Improving our services and business operations
4. Legal Basis for Processing (GDPR)
Under GDPR, we process personal data on the following legal bases:
- Performance of a contract
- Legal obligation
- Legitimate business interests
- Consent (where required)
5. Data Sharing and Disclosure
We may share personal data with:
- Authorized employees and contractors
- Service providers and subprocessors
- Legal and regulatory authorities when required
- Business partners (with appropriate safeguards)
We require all third parties to respect the security of personal data and to treat it in accordance with applicable laws and our security standards.
6. International Data Transfers
When we transfer personal data outside the European Economic Area (EEA) or California, we ensure appropriate safeguards are in place, including:
- Standard contractual clauses
- Adequacy decisions
- Binding corporate rules (where applicable)
- Other legally approved transfer mechanisms
7. Data Security
We implement appropriate technical and organizational measures to protect personal data, including:
- Encryption of data at rest and in transit
- Access controls and authentication
- Regular security assessments and audits
- Employee training and awareness
- Incident response procedures
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
- Legal and regulatory requirements
- Business needs
- Contractual obligations
Specific retention periods are documented in our Data Management Policy.
9. Data Subject Rights
GDPR Rights:
- Right to access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
- Rights related to automated decision making
CCPA Rights:
- Right to know
- Right to delete
- Right to opt-out of sale (note: we do not sell personal information)
- Right to non-discrimination
10. Cookies and Tracking
We use cookies and similar tracking technologies on our website and services for:â
- Essential functionality
- Security purposes
- Analytics and performance monitoring
11. Children’s Privacy
Our services are intended for business use and not directed to children under 16. We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify clients of any material changes through appropriate channels.
13. Contact Information
For privacy-related inquiries or to exercise your rights, contact:
Privacy Officer
MaYH, Inc.
[Address]
Email: privacy@mayh.com
14. Accountability
We maintain records of our data processing activities and regularly review our privacy practices to ensure compliance with this policy and applicable laws.
15. Complaint Resolution
We are committed to resolving any privacy concerns you may have. If you believe we have not adhered to this policy or violated your privacy rights, please contact us. You also have the right to file a complaint with relevant supervisory authorities.